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Privacy Policy

Our Privacy Policy

County Cars (Henley) Ltd. collects personal information when you request a quotation and/or make a booking.

This information is used to provide you with the services you have requested including providing a quotation, processing and delivering your booking requests, processing your payments for bookings and providing you with customer support.

County Cars (Henley) Ltd. are committed to respecting and protecting your privacy and will not share information, for marketing purposes, with any third parties.

This privacy policy explains how we collect and use your personal information and why we do this. This policy relates to the use of our website and to any bookings made by telephone or email.

All personal information is kept on a secure server and encrypted devices.

What information do we collect?

When you request a quote or make a booking with County Cars (Henley) Ltd.  we ask for and collect personal information. Typically, we will hold the following information: 

· Your name.

· Your address including postcode.

· Telephone numbers (Mobile & Land Line)

· E-Mail address.

· Any additional information you may provide.

Why do we collect this information?

Our lawful basis for collecting this data is in order for us to deliver the services ‘perform the contract’

How do we use your personal information?

We use the information you provide to enable us to provide you with a quotation or to process and complete a booking.

Any information we collect about customers’ browsing habits is only used for statistical analysis and allows us to continuously improve our website and the services offered to our customers.

If you choose to proceed with a booking, some of the information you provide us will be shared with our drivers or any third party contractors in order that they can carry out the booking, this data will be held by them for a maximum of one month unless you personally authorise a driver to retain your details.

We may periodically send you by text or email about special offers or new products you may be interested in.

How long do we keep your personal information?

If you request a quotation, we will keep your data for as long as is needed to provide you with the service you requested.

If a booking is made, we will retain your data in order to facilitate future bookings until such time as you request us to delete your data.

Access to your information and how to correct it.

At any time, you may request the personal data that we have collected by emailing us at

We want to make sure that your personal information we hold is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or no longer necessary.

Changes to our Privacy Policy

County Cars (Henley)Ltd. may update our privacy policy from time to time, which can be viewed by visiting this page of our website at any time.

Any questions?

If you have questions or concerns about the way your personal data is being used, please contact us at:

County Cars (Henley) Limited

27 Station Road,

Henley on Thames


Who is our Data Controller?

For the purpose of the Data Protection Act 1998 and the General Data Protection Regulations, the data controller is:

Simon Collins

County Cars (Henley) Ltd

Tel: 01491 579696

Dated: January 24, 2019